At Meetupcall we're all about running our business in an efficient, effective and socially responsible manner, and we like to help other businesses do the same sothis blog will include articles on technology, green issues, corporate social responsibility, productivity tips and anything else that interests us.

 

 

Blog category for General items

Meetupcall Completely Unaffected By Ash Clouds (or Strikes)

So the Ash cloud has once again this week closed airports in Ireland and Scotland; another big inconvenience for thousands of people I am sure.  Certainly the effects of the Eyjafjallajökull erruption this month will be remembered for a long time, not just by the airlines but by all businesses throughout Europe that rely on air travel to visit their remote offices, customers and suppliers.

While I beleive that lots of travel, particularly by air, made by businesses is not always necessary, and that the same can be acheived in a much less time consuming, cheaper and environmentally friendly way; it is impossible to deny the importance of air travel to the day to day operation of most medium to large businesses.

In fact I myself was on a 4 day business trip to Istanbul when my flight home was cancelled.  With no sign of the ban lifting and important business to attend to I was initially desperate to get back home.  Now don't get me wrong under normal circumstances I would have loved the opportunity for an extended stay in the beautiful city of Istanbul, but when somebody tells you that you cant go home, that is the first thing you want to do!

The dangers of video conferencing...

When is a video conference better than a teleconference?

At Meetupcall we think for most scenarios video conferencing adds very little over regular audio conferencing, however we suspect 3 out of the 4 parties in this video would probably disagree:

How to deliver over the phone training or tele-seminars

More and more at Meetupcall we are having customers that are utilising our conference call services to carry our seminars or training sessions over the phone.  These 'tele-seminars' as they are called in the US, cover a range of topics from religion, self improvement, leadership through to organisation specific training.

Generally they last about one hour and follow the format of a lecture followed by a question and answers session.  With anything up to 1000 people attending the calls, tele-seminars are a great cost-effective way to promote a product or service or educate and train your clients, customers and staff about a specific topic. 

Below are a few tips on how you can use Meetupcall conference call services to host your own tele-seminars or deliver over the phone training sessions:

Conference Call Tips

Here are my top 11 conference call tips to ensure you get the most out of your conference calls:

  1. Use a good phone with a good quality microphone and speaker, and use it in a quiet room.
  2. Ensure the dial-in number, conference IDs and date/time of the call are distributed well in advance of the call.  Our Conference Call Toolbar can help with this.
  3. Utilise the mute function on your phone or press *1 to mute yourself when you are not particpating.  This will cut down on any background noise in the call.
    • Have people give a brief introduction about them selves at the start of the call.  It's a good way to get even the quietest of people to be comfortable in contributing.
    • Ask for input directly using a persons name.  People will pay more attention if you mention their name first.
    • Avoid shuffling papers, tapping pencils, typing or any other noisy activities.
    • Do not assume everybody will recognise your voice when you speak, introduce yourself when intejecting into a conversation.
    • Turn off your mobile phone.  Completely off, rather than just on silent as receiving a call or text will interfere with the speaker on the phone.
    • Take care when multi-tasking, it is easy to lose concentration and lose track of the direction of the call.
    • Announce if you are leaving or returning to the call.
    • Be aware of the impact of accents and slow down and speak accordingly.
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