We are delighted to announce that we have successfully achieved two ISO certifications! In achieving these, we have put in place a series of frameworks to ensure both information security and quality management, becoming one of only a handful of conference call services in the world to do so.
ISO 27001 is a ‘specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organisation's information risk management processes.’
According to its documentation, ISO 27001 was developed to ‘provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an information security management system.’
Louise Elliott, Head of Operations at Meetupcall, said “At Meetupcall, we understand the importance of information security. As a conference call service, we have thousands of customers discussing confidential company business whilst on Meetupcall conference calls every single day.
“It is absolutely vital that these customers can trust the security of our service. This is something we have always put at the forefront of our service. By achieving this ISO 27001 certification, it further reinforces our commitment to client security.”
In addition to ISO 27001, Meetupcall have also achieved the ISO 9001 certification. This is defined as ‘the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.’
Elliot concluded “the team have worked hard to achieve these certifications, with several external audits having been carried out over the last 12 months. In fact, the ISO auditors were so impressed with Meetupcall that the ISO themselves have actually signed up as a customer of ours!”
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