How Acer uses Meetupcall
About the company
Founded in 1976, today Acer is one of the world’s top ICT companies and has a presence in over 160 countries. With more than 7,000 employees, Acer had revenues of over £6bn in 2017.
What issues was the client trying to solve?
The original setup when I took up the role as IT Coordinator for Acer UK was one whereby our receptionist held three dedicated conference room phone numbers, these were managed by her and she had to schedule who could call into which conference ‘room’. There was no additional functionality, it was expensive and also time consuming for all concerned. I wanted a tool which everyone could use independently of one another, took no time at all to understand how it works, provides all the functionality of sharing screens and more besides, and is not over-priced. Meetupcall ticked all the box’s and three years in we are still enjoying the experience.
Why was Meetupcall a good solution?
Firstly it was a vast improvement on the previous system. Second it was customizable to show our business logo at the top and in doing so makes everything appear more professional. Last but by no means least it is an inexpensive tool for the functionality contained within.
How was the move to Meetupcall?
As convenient and as simple as you could wish for. I am still amazed how easy the setup was, as well as the housekeeping to remove/add users.
Silence from my end users, no complaints, no grumblings, nothing. Absolute bliss from an IT standpoint !
Software & Technology