Case Study

Meetupcall helps Freshfield to service their clients in Dubai.

“We needed a service that connects us to clients around the world”

Clare Horton
Business Operations Manager at Freshfield PR
  • Location Manchester
  • Industry PR & Communications
  • Employees 20

Freshfield are a one-stop shop for advisory, PR, marketing, design & digital solutions. We work with all sectors offering the best possible marketing solutions – be it written or digital.

Here Clare Horton, Business Operations Manager at Freshfield, explains why they trust Meetupcall with their remote meetings.

What issues were Freshfield trying to solve?

We needed to find a conference call service that allowed us to make calls between ourselves and our clients in Dubai and Birmingham. We had been struggling to find a decent resource to enable us to gather everyone together at the same time and maintain a good conference connection to allow project details to be clarified.

Why was Meetupcall a good solution?

It is extremely easy to use – the director who is the main user of the facility is a bit of a techno-phobe, so the facility had to be straight forward to use.

We also found that Meetupcall’s customer service was superb – every question we had during the initial set-up was answered straight away.

How was the move to Meetupcall?

Completely hassle-free! The system is very intuitive and easy to use as it is, so we didn’t really require any training, although it was offered as part of the sign-up process. I also had a couple of queries regarding billing and payment and they were dealt with immediately and with clarity.

The results

Freshfield now has an easy to use, low-cost remote meeting facility that has enabled us to deal more directly with our overseas clients – it makes us look professional and capable.

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