A tailored service helps IDS host meetings with guests around the world

What issues were IDS trying to solve?

IDS rely on conference calls daily to speak with our international colleagues, customers and suppliers. Our users found our previous service complex and not very user-friendly, so we wanted a provider which offered a simplistic, easy to use system and transparency on costs.

Why was Meetupcall a good solution?

We found Meetupcall to be competitive on price and offered the transparency that we required. Most importantly, it is simple to use, and can be accessed from anywhere in the world which is really important to us. Meetupcall were able to work with us to create a custom plan, tailored perfectly to our requirements.

How was the move to Meetupcall?

The transition to Meetupcall ran smoothly. Our users are delighted with the service, and the customer service we have received from Meetupcall is second to none.

The results

Meetupcall’s transparency has enabled IDS to predict our monthly spend in advance, and it helps us to improve productivity as our users spend less time trying to host calls using complicated old conferencing platforms.